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FTC proposes Click to Cancel rule protection

Introduction:

The rise of subscription-based services has brought convenience to our daily lives. However, the difficulty in canceling these subscriptions has become a growing concern for consumers. To address this issue, the Federal Trade Commission (FTC) has proposed a new rule called the “click to cancel” rule. This blog will explore the details of this new rule and how it aims to protect consumers from sneaky subscriptions.

What is the “Click to Cancel” Rule?

The “click to cancel” rule is a proposed regulation that would require businesses to make it just as easy for consumers to cancel subscriptions as it was to sign up for them. This rule aims to prevent companies from intentionally making it difficult for consumers to cancel their subscriptions and avoid unwanted charges.

Why is the FTC Proposing the “Click to Cancel” Rule?

The FTC has received numerous complaints from consumers who have had trouble canceling their subscriptions. The agency hopes that this new rule will address these concerns by putting the power back in the hands of consumers. The rule will prevent companies from manipulating consumers into paying for subscriptions they don’t want and ensure that consumers have an easy and straightforward way to cancel their subscriptions.

What are the Benefits of the “Click to Cancel” Rule?

The benefits of the “click to cancel” rule are clear. Consumers will no longer have to endure long wait times, in-person visits, or handwritten letters to cancel their subscriptions. The rule will also prevent companies from using manipulative designs to trick consumers into paying for services they don’t want. Additionally, the rule will update the existing negative option rule, which was originally designed for physical products, to include ongoing subscriptions for digital products and services.

Conclusion:

The proposed “click to cancel” rule is a step in the right direction for protecting consumers from sneaky subscriptions. If approved, the rule will provide consumers with an easy and straightforward way to cancel their subscriptions and avoid unwanted charges. By updating the existing negative option rule, the FTC is keeping up with the shift towards ongoing subscriptions for digital products and services. The rule will ensure that consumers have control over their subscriptions and can manage them easily and effectively.

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